Restaurant Operations Manager
4 days ago
Four Seasons is a leader in luxury hospitality, driven by its team members who strive for excellence and create unforgettable experiences for guests worldwide.
We believe that our purpose is to build lasting impressions that stay with people for a lifetime. Our culture is built on mutual respect, growth opportunities, and an environment that supports individual aspirations.
Role OverviewThe Assistant Restaurant Manager at Four Seasons Hotel Singapore plays a vital role in maintaining exceptional service standards, inspiring and engaging the team, overseeing employee relations, facilitating communication across staff levels, promoting career growth, ensuring compliance with regulations, conducting training sessions, and addressing operational needs at Nobu Singapore.
Duties and Responsibilities- Maintain adherence to policies, procedures, and training programs while fostering a positive work environment to achieve company objectives.
- Ensure cleanliness and functionality of front-of-house equipment, oversee employment performance appraisals, and address guest issues promptly.
- Manage service manpower planning, stock control, and maximize sales opportunities with comprehensive menu knowledge.
- Facilitate communication within the front-of-house team, and oversee new hire onboarding and training.
- Manage cash handling procedures, implement health and safety regulations, and contribute to smooth restaurant operations while upholding unparalleled standards of presentation and service.
- Minimum 4 years of experience in a luxury hotel or Michelin restaurant, including 1 year in a supervisory role.
- Demonstrate extensive F&B service and operations expertise with a strong emphasis on VIP customer service.
- Excel in problem-solving and innovative thinking, fostering a team-oriented management style with an emphasis on open communication.
- Skilled in building and maintaining relationships across departments and with guests.
- Possess administration knowledge in F&B operations and quality management, proficient in Microsoft Office programs.
- Career growth opportunities
- Unique strong culture
- Best-in-industry training
- Complimentary stays at Four Seasons properties (based on availability), with discounted meals
- Paid holidays/vacation
- Dental and medical/life insurance
- Employee service awards/Birthday Gift
- Annual employee party/social and sporting events
- Complimentary meals in dedicated employee restaurant
The estimated annual salary for this position is SGD $60,000 - $80,000, depending on experience and qualifications. In addition to competitive compensation, benefits include a unique strong culture, best-in-industry training, complimentary stays, paid holidays/vacation, dental and medical/life insurance, employee service awards, and more.
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