Education and Service Excellence Director

6 days ago


Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

We are seeking a dynamic and experienced Centre Manager to lead and oversee the day-to-day operations of our enrichment center. As the Centre Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence.

Key Responsibilities:

  • Achieving Sales Targets: Lead your centre's team to achieve the centre's sales target.
  • Delivering Service Excellence: Ensure that our centres operate smoothly according to our SOP, providing exceptional quality service.
  • Building Customer Relationships: Take the lead in building and managing strong relationships with our customers, ensuring their needs are met.
  • Delivering Operational Excellence: Manage facilities, resources, and equipment in your centre, adhering to safety protocols.
  • Leadership and Team Management: Foster a positive work environment, establish open communication, coach and mentor team members, resolve conflicts, and promote teamwork.

Requirements:

  • Diploma or degree in any discipline
  • Min. 3 years experience in the industry, preferably with management experience
  • Sales and customer relationship management skills
  • Demonstrated ability to lead and inspire a team to achieve common goals
  • A passion for education and commitment to delivering outstanding service

Located in Bukit Timah, we offer a competitive salary range of $3500 - $4200 per month. If you have a passion for education and a drive to deliver exceptional service, apply now



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