Claims Professional
1 week ago
We are seeking a skilled professional to join our team as a Motor Claims Estimator Officer. This role requires the ability to manage motor claims, work with insurance companies, and ensure the proper administration of these claims.
Key Responsibilities:
- Liaise with insurance companies to coordinate claims and verify liability.
- Assist in all aspects of claims processing, ensuring accurate documentation.
- Proactively manage claims, ensuring timely processing and resolution.
- Closely work with internal and external customers to resolve insurance claim issues and ensure they understand the claims process.
- Maintain accurate records, reports, and files related to insurance claims.
- Represent customers in preparing and submitting repair cost estimates for insurance claims.
- Negotiate with insurers on behalf of customers to secure insurance coverage and repair costs.
- Coordinate with customers and insurers regarding repair invoicing, paperwork, and vehicle repairs.
- Arrange for surveyor inspections of damaged vehicles and release replacement vehicles if necessary.
- Work closely with workshop colleagues to manage repair processes and quality control.
- Fully finalize repair costs in collaboration with surveyors.
Requirements:
- Experience: Proven experience in claims administration or a similar administrative role in the insurance or automotive industry.
- Skills: Strong knowledge of the insurance claim process, attention to detail, and excellent negotiation skills.
- Proficiency: Comfortable using Microsoft Office (Word, Excel, PowerPoint) and other office software.
- Communication: Strong interpersonal and communication skills, both written and spoken.
- Problem-Solving: Able to handle customer inquiries and issues in a professional and solution-oriented manner.
Why Join Us?
- Competitive salary range.
- 5.5-day workweek.
- A fast-paced, collaborative, and dynamic environment.
- Opportunities for career growth and development.
- A convenient location.
You Bring:
- Negotiation skills.
- Document management expertise.
- Claims management abilities.
- Microsoft Office proficiency.
- Quality control skills.
- Invoicing knowledge.
- Administration skills.
- Estimation expertise.
- Vehicle knowledge.
- Data entry skills.
- Procurement abilities.
- Attention to detail.
- Automotive industry experience.
- Office software proficiency.
- Customer communication skills.
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