Community Engagement Specialist
3 weeks ago
The Opportunity
We are seeking a highly skilled Community Manager to join our team at AniLive. As a Community Manager, you will be responsible for building and expanding a vibrant community of V-streamers and viewers through various channels, including the app itself, social media, and in-person events.
Key Responsibilities
- Develop a scalable education system for streamers to enhance their streaming skills.
- Create a user engagement journal to maintain ongoing interaction with the community.
- Establish and enforce community guidelines to ensure a safe and fun environment.
- Design internal customer support guidelines, screening processes, and escalation protocols.
- Manage official social media accounts and actively engage with users.
- Lead focus groups to gather user insights and understand their needs.
- Manage a team to support community-building efforts.
The Ideal Candidate
- You have at least 3 years of experience in community management for communication services or online games.
- You have at least 1 year of experience managing a team of 3 or more members.
- You have a deep understanding of streaming culture and a love for the AniLive app and its community.
- You possess business-level English proficiency.
- You have strong project management experience and a proven ability to build relationships with both internal and external stakeholders.
- You have experience using Discord, Notion, GSuite, Microsoft Office, Slack, and Zoom.
- You are passionate about the Japanese entertainment industry, such as anime, manga, gaming, and VTubing.
About AniLive
AniLive is a new VTubing app that aims to unlock humanity's potential through new technology. We are a fully distributed international team of talented individuals who are passionate about building a sustainable platform for content creators globally.
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