Operational Healthcare Specialist

6 days ago

Singapore beBeeHealthcare Full time $86,365 - $124,928
Job Title: Operational Healthcare Specialist

We are seeking an experienced Operational Healthcare Specialist to support the delivery of operational services within a hospital. This role reports to the Manager, Allied Health & Operations and plays an important part in ensuring the smooth functioning of essential services such as food, linen, contract management, and mobility funding.

Responsibilities:
  • Assist the AHO Manager in maintaining and improving operations systems and processes for services including:
  • Laundry and linen services
  • Food services
  • Purchases of services
  • Senior Mobility & Enabling Fund (SMF)
Operational Tasks
  • Support the development and maintenance of filing systems for current and new services, including pilot projects.
  • Provide general administrative and operational support to the AHO Manager across services under Allied Health & Operations.
  • Manage contracts, monitor expenses and performance satisfaction, and ensure quality and continuous improvement.
  • Track expiry and renewal of all service/maintenance contracts, source quotations, and prepare vendor evaluations.
  • Oversee inpatient meal processes, food quality, and patient feedback.
  • Oversee linen and laundry processes, ensuring sufficient stock and timely curtain changes.
  • Work closely with the infection control team to inspect food, linen, and laundry services.
  • Assist therapists in SMF applications, mobility device orders, payments, and quarterly claims submission.
  • Support pandemic and business continuity plans as part of hospital-wide emergency response.
  • Act as Emergency Warden, being physically able to manage fire extinguishers, handle emergencies, and remain calm under pressure.
  • Participate in quality improvement initiatives/projects.
  • Track expiry and renewal of licenses and accreditations; support audits and inspections.
  • Undertake other responsibilities as delegated, including service expansion and new project development.
Requirements and Qualifications
  • A degree or equivalent from a recognised institution (healthcare-related qualification is an advantage).
  • At least 3 years' experience in a similar capacity, preferably in healthcare operations.
  • Knowledge of healthcare operations and service processes.
  • Strong initiative, teamwork, and communication skills.
  • Adequate IT knowledge to support operations in an electronic records environment.
  • Ability to collaborate across multi-disciplinary teams and engage with external partners.

Applicants should possess excellent communication and organisational skills, with a focus on delivering exceptional operational outcomes.

The ideal candidate will be proactive, self-motivated, and capable of working effectively in a dynamic environment.

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