Healthcare Navigator for Population Wellbeing

11 hours ago


Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full time
About Us

NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. is committed to delivering exceptional healthcare services that transform lives.

Job Summary

We are seeking a highly motivated and detail-oriented Healthcare Navigator for Population Wellbeing to join our dynamic team at the Care and Call Centre in RHSO (7147).

Job Description

This role will involve:

  • Engaging residents and community partners through proactive outreach and support, ensuring they receive necessary information about population health and related services;
  • Liaising with NUHS teams and community partners to facilitate coordination of community-based services and provide timely support;
  • Supporting navigation and provision of community resources and services to empower residents to take charge of their own health;
  • Conducting outbound nudges to encourage participation in screening and vaccination initiatives;
  • Contributing to service improvement initiatives and projects, enhancing resident experience and operational efficiency;
Requirements

To be successful in this role, you should possess:

  • A minimum Diploma qualification;
  • A positive attitude with excellent customer experience skills;
  • The ability to work independently and collaboratively as part of a team;
  • Good interpersonal communication and writing skills;
  • High adaptability and situational awareness;
  • Meticulous attention to detail;
  • Experience in call centre or service line environments (advantageous);
  • Proficiency in Microsoft suite applications;
  • An open willingness to work extended hours, including weekends;
Salary and Benefits

The estimated salary for this position is SGD $42,000 - SGD $60,000 per annum, commensurate with qualifications and experience. We offer a comprehensive benefits package, including medical and dental coverage, retirement plan, and opportunities for professional growth.



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