Healthcare Navigator for Population Wellbeing
11 hours ago
NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. is committed to delivering exceptional healthcare services that transform lives.
Job SummaryWe are seeking a highly motivated and detail-oriented Healthcare Navigator for Population Wellbeing to join our dynamic team at the Care and Call Centre in RHSO (7147).
Job DescriptionThis role will involve:
- Engaging residents and community partners through proactive outreach and support, ensuring they receive necessary information about population health and related services;
- Liaising with NUHS teams and community partners to facilitate coordination of community-based services and provide timely support;
- Supporting navigation and provision of community resources and services to empower residents to take charge of their own health;
- Conducting outbound nudges to encourage participation in screening and vaccination initiatives;
- Contributing to service improvement initiatives and projects, enhancing resident experience and operational efficiency;
To be successful in this role, you should possess:
- A minimum Diploma qualification;
- A positive attitude with excellent customer experience skills;
- The ability to work independently and collaboratively as part of a team;
- Good interpersonal communication and writing skills;
- High adaptability and situational awareness;
- Meticulous attention to detail;
- Experience in call centre or service line environments (advantageous);
- Proficiency in Microsoft suite applications;
- An open willingness to work extended hours, including weekends;
The estimated salary for this position is SGD $42,000 - SGD $60,000 per annum, commensurate with qualifications and experience. We offer a comprehensive benefits package, including medical and dental coverage, retirement plan, and opportunities for professional growth.
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