Real Estate Operations Manager
2 weeks ago
Purpose & Overall Relevance for the Organization:
This role is responsible for supporting the Real Estate department in implementing the department's strategy and driving continuous improvement of real estate processes. The role will ensure alignment and harmonization of existing EM-SEA Real Estate teams to maintain consistency across clusters.
Key Responsibilities:
- Collaborate with Emerging Markets Real Estate team to drive a structured and consistent approach to Portfolio Management and Lease Administration Management for SEA countries;
- Support the Real Estate Director and Managers in all real estate related functions;
- Drive Real Estate operational ongoing initiatives for Retail & Franchise initiatives, communicating and tracking progress;
- Prepare reports and summaries by SEA cluster as needed;
- Collaborate with Emerging Markets Real Estate Team and Store Development Team to ensure consistency and delivery of the ROP and RFC which includes new stores, renovations, relocations and closures for SEA countries;
- Support in the store planning of current and future ROP;
- Support the review of BPM (Lease Approval) Forms for internal approvals;
- Support in preparing annual portfolio reviews including but not limited to lease renewals, renovations, etc.;
- Liaise with finance team (accounts) for all payment related matters i.e. invoices, refunds pertaining to commercial lease contracts;
- Review and record rent reductions and rent savings;
- Ensure Emerging Markets & South-East Asia lease guidelines is adhered to on all real estate dealings;
- Maintain ownership of Lease Management System to ensure data and payment accuracy, and control of key lease events, mitigation of financial demands, and ensuring compliance to Lease requirements;
- Prepare Real Estate correspondence as necessary;
- Review, communicate, implement and ensure compliance of Global related real estate policies.
Requisite Education and Experience / Minimum Qualifications:
- Bachelor's Degree – Real Estate or Business Administration is preferable;
- 5 years relevant retail real estate experience;
- Strong knowledge of Lease Management Systems and/or working in a Lease Administration function.
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