Network Infrastructure Specialist
4 weeks ago
A Network Infrastructure Specialist is required to enhance and maintain the network performance service level to ensure smooth business operations within our prestigious client's organization.
About the Role
This position involves handling incident response & investigation, working with vendors and respective teams to efficiently resolve issues within the agreed Service Level Agreement (SLA).
Main Responsibilities
The successful candidate will be responsible for leading and managing network operations, incident handling, maintenance, compliance, and renewal of IT infrastructure systems (Wired/Wireless) to ensure all systems are working in good condition to maintain normal operations. They will also ensure proper project and change management to guarantee delivered solutions meet technical, functional, performance, and business requirements.
The ideal candidate will collaborate with vendors to assist in resolving issues and investigating root causes. They will also work with the IT teams to address vulnerabilities and respond to security incidents.
The key responsibilities include detecting signs of abnormality, reporting overall system health status, conducting periodic audits to ensure that the network infrastructure complies with industry standards, regulations, and company policies, maximizing network performance through ongoing monitoring and troubleshooting, scheduling and coordinating network upgrades while investigating network faults, and providing regular reports to senior management on network performance, incident resolution, and compliance status.
Requirements and Qualifications
To succeed in this role, the candidate must have a degree in Computer Science, Engineering, Electronics, or Information Technology, and at least 7 years of experience in managing IT system network operations and support (24x7), service recovery, problem management, risk mitigation, and impact assessment. The ideal candidate should have a proven track record of successfully implementing IT infrastructure projects for LAN and WAN environments.
A strong background in installing and configuring various network technologies, including LAN, WAN, VoIP, WiFi, wireless controllers, access points, firewalls, security gateways, VPNs, 802.1x protocol, VLANs, and L2/3 switches, is necessary. The candidate should also possess skills in using monitoring, network diagnostic, and network analytics tools to ensure optimal network performance and troubleshoot issues efficiently.
Experience in project and vendor management, excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users, and strong problem-solving skills are essential. The ideal candidate should be able to work independently and collaboratively in a team environment.
Benefits and Perks
As a Network Infrastructure Specialist at SCIENTE INTERNATIONAL PTE. LTD., you can expect a competitive salary of SGD $10,000 - SGD $15,000 per month, depending on experience, along with benefits such as medical insurance, annual leave, and training opportunities.
About Us
SCIENTE INTERNATIONAL PTE. LTD. is an international company specializing in IT services and consulting. We offer a dynamic work environment and opportunities for growth and development.
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