
Workshop Watchmaker Lead
1 week ago
The ideal candidate will excel in guiding a team of skilled watchmakers through training, evaluations, and performance development.
Key Responsibilities:- Lead, mentor, and evaluate a team to achieve service excellence.
- Oversee daily workshop operations, ensuring timely and high-quality repairs.
- Propose and implement improvements to enhance efficiency and performance.
- Ensure compliance with technical guidelines and quality standards.
- Drive continuous improvement initiatives within the customer service workflow.
- Watchmaking qualification (e.g., WOSTEP diploma or equivalent) is strongly preferred.
- Solid experience in the watch industry, with technical expertise in repairs.
- Proven leadership and people management skills within a workshop environment.
- Strong organisational abilities with attention to detail and precision.
- Excellent communication and interpersonal skills, with a collaborative mindset.
This role offers the opportunity to combine technical expertise with people leadership, ensuring the highest standards of craftsmanship, service excellence, and operational efficiency.
Shaping Workshop CultureThe Timeless Leader will play a key role in shaping the workshop culture — fostering precision, discipline, and pride in the artistry of fine watchmaking.
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