Banking Operations Analyst

4 days ago


Singapore DBS Bank Limited Full time

At DBS Bank Limited, we value innovation and creativity, and we are seeking a talented Banking Operations Analyst to join our Digital Channel Fulfilment Team.

The successful candidate will be responsible for handling customer issues and enquiries, providing solutions and accurate information, and performing follow-up to ensure resolution within service level agreements.

To succeed in this role, you should possess excellent analytical and problem-solving skills, be able to work independently, and demonstrate a strong ability to communicate effectively with internal stakeholders.

A minimum of 2-3 years of experience in a Call Centre environment is required, and knowledge of corporate products is an added advantage.

We offer a competitive salary and benefits package, as well as a dynamic work environment that supports your development and recognizes your achievements.


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