Family Law Client Acquisitions Specialist
7 days ago
Role Overview:
The Client Outreach & Support Specialist will play a pivotal role in expanding our family law practice by identifying potential clients, fostering meaningful connections, and providing empathetic support.
Key Responsibilities:
- Develop and implement outreach strategies to connect with clients needing family law services.
- Engage in community-based sales efforts to identify and build relationships with individuals or organizations who may benefit from our services.
- Provide initial support and empathetic listening to clients, understanding their needs, and guiding them toward suitable services.
- Partner with community organizations, counseling centers, and support groups to build a referral network.
- Collaborate with the marketing team to develop campaigns that balance outreach and client care.
- Meet and exceed monthly and quarterly targets for new client acquisition, tracking outreach success and engagement metrics.
- Maintain a comprehensive pipeline of leads, providing regular reports and analyses of client engagement.
Qualifications:
- Proven experience in client engagement, sales, or community outreach, preferably within legal, social services, or professional counseling environments.
- A strong understanding of family law or a willingness to learn the unique needs of clients in this area.
- Compassionate counseling skills, with the ability to handle sensitive conversations with empathy and discretion.
- Exceptional communication and relationship-building skills, capable of engaging clients with warmth while meeting acquisition targets.
- Goal-oriented, self-driven, and able to work both independently and within a collaborative team.
- Ability to maintain confidentiality and handle sensitive information with integrity.
What We Offer:
- Competitive salary with performance-based incentives.
- A supportive, collaborative work environment dedicated to making a difference.
- Opportunities for professional growth within a respected firm.
- The chance to impact clients' lives by providing crucial legal and emotional support.
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