Service Delivery Operations Lead: Delivering Excellence

6 hours ago


Singapore ADECCO PERSONNEL PTE LTD Full time
Overview

ADECCO PERSONNEL PTE LTD is a leading recruitment agency seeking a highly skilled Service Delivery Operations Lead to oversee the day-to-day operations of our service delivery team.

Salary and Benefits

The successful candidate can expect a competitive salary package, including an estimated $80,000 - $110,000 per annum, depending on experience and qualifications.

Job Description

As Service Delivery Operations Lead, you will be responsible for managing the performance of the service delivery team, ensuring timely delivery of services, and maintaining high levels of customer satisfaction. This includes:

  • Managing the day-to-day activities of the team to ensure seamless delivery of services;
  • Collaborating with other teams to ensure integrated solutions;
  • Providing guidance and support to team members as needed;
  • Ensuring the team's performance meets or exceeds expectations.
Required Skills and Qualifications

To succeed in this role, you should have:

  • Advanced proficiency in Service Delivery and related skills such as Business Operation Management, Operational Excellence, and Delivery Excellence;
  • Excellent communication and leadership skills;
  • Experience managing a team of more than 5 people.
Benefits

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a comprehensive benefits package.

Next Steps

If you are a motivated and experienced professional looking to take your career to the next level, please submit your updated resume and expected salary package for consideration.



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