Senior Financial Systems Support Specialist

1 week ago


Singapore EXASOFT PTE. LTD. Full time
Job Description

We are seeking an experienced Senior Financial Systems Support Specialist to join our team at EXASOFT PTE. LTD.

About the Role

This is a critical position responsible for providing technical expertise and support for KONDOR+ and other in-house bank applications. The ideal candidate will have a strong background in Production Support of financial systems, with experience in ITIL certification/knowledge and knowledge of major market regulatory body's rules.

The successful candidate will be able to work independently, think critically, and make sound judgments to resolve complex technical issues. Excellent communication and interpersonal skills are essential, as they will work closely with various stakeholders, including users, IT teams, and senior management.

Key Responsibilities
  • Provide functional and technical expertise on KONDOR+ and other in-house bank applications.
  • Manage requests from users and other IT teams, ensuring timely resolution and escalation when necessary.
  • Monitor application performance, identify bottlenecks, and implement solutions to optimize system efficiency.
  • Contribute to continuous improvement initiatives, developing new processes and procedures to enhance system reliability and user experience.
  • Mentor junior resources, sharing knowledge and best practices to ensure seamless knowledge transfer.
Requirements
  • Minimum 4-7 years of experience in Production Support of financial systems.
  • Master's degree or Bachelor's degree in Computer Science, Software Engineering, or related field.
  • Strong knowledge of KONDOR+ application or 3+ years of experience in IT Support for another Capital Markets applications.
  • ITIL certification/knowledge.
Benefits
  • Competitive salary range: SGD $80,000 - $120,000 per annum (estimated).
  • A comprehensive benefits package, including medical insurance, retirement plan, and paid time off.


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