Master Mixology Expert
6 days ago
Estimated Salary: SGD $45,000 - SGD $60,000 per annum
About TPC HOTEL PTE. LTD.We are a leading luxury hotel chain committed to providing exceptional service and amenities to our guests.
Job Description:Roles & Responsibilities
- Deliver outstanding guest experiences by promptly welcoming and serving guests with a high level of attentiveness and professionalism.
- Stay informed about beverage and menu offerings to anticipate guest needs and provide attentive service.
- Prepare cocktails and other drinks for cocktail service orders, showcasing passion for mixology while maintaining a safe and clean environment.
- Cleanliness and safety are paramount in managing people with discretion and professionalism, as well as diffusing difficult situations when necessary.
- Supervise ambassadors preparing and serving beverages at the hotel bar.
- Brief ambassadors on preparation methods, service, and drink contents.
- Enforce safety regulations and sanitation standards for beverage storage areas.
- Create unique signature beverage offerings.
- Ensure that prepared drinks, cocktails, and other beverages meet hotel standards and recipes.
- Maintain bar operations up to Sofitel standards and service culture.
- Acknowledge guest complaints, requests, and inquiries regarding beverages and services.
- Maintain a positive working environment and lead staff effectively.
- Interact with customers, take orders for drinks and snacks.
- Plan and present bar menus.
Job Requirements:
- Minimum 2 years experience in a similar role, preferably including 5-star experience.
- Present professional image at all times through personal presentation and interpersonal skills.
- Demonstrate ability to train and develop staff.
- Stay aware of industry trends in service, product, and presentation.
- Easily establish rapport and initiate contacts.
- Organize time and work efficiently.
- Effective numeracy, verbal, and written communication skills.
- Awareness of stress management techniques.
- Will to work weekends and public holidays as part of the job role.
- Aptitude and willingness to undertake further development with Sofitel.
- Recipes
- Anticipation
- Stress Management
- Interpersonal Skills
- Microbiology
- Sanitation
- Data Entry
- Attentive Service
- Surveillance
- Biodiversity
- Cocktails
- Service Delivery
- Product Launch
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