IT Support Specialist for Laboratory Medicine
3 days ago
Job Title: Laboratory Information System Officer
Job DescriptionThe role of a Laboratory Information System Officer is crucial in providing technical and administrative support in information technology to laboratory medicine and pathology. This position plays a pivotal part in implementing organizational and departmental policies and oversees the entire test process, from pre-analytical to post-analytical stages.
Key Responsibilities- Possess comprehensive knowledge of laboratory information systems, equipment software, and other relevant software.
- Optimize information systems to align with laboratory performance indicators.
- Aid in the implementation and upkeep of the laboratory information system (LIS), including test reconciliation from various interfaces.
- Provide technical support to all laboratory sections, ensuring adherence to expected turn-around-times, especially during IT breakdowns and downtime.
- Ensure personnel compliance with policies and guidelines, collaborating with the Head of Clinical Laboratory and reporting officers on disciplinary measures.
- Report and investigate IT system incidents, implementing necessary corrective and preventive actions.
- Maintain the laboratory intranet website, dashboard, and in-house development software or applications.
- Conduct training, competency assessments, and supervision of medical laboratory technologists and medical officers.
- Draft and review documents such as policies, work instructions, bench guides, and forms.
- Identify and troubleshoot major issues, deciding on escalation to higher authorities when necessary.
- Bachelor's degree in computer science or equivalent. Or Diploma with relevant experience and competency.
- Minimum of four years of experience in a clinical laboratory, including leadership or supervisory positions.
- Experience in a healthcare setting certified by recognized accreditation body.
- Experience in training and assessing personnel.
- Proficiency in SQL scripting and data extraction with Oracle database.
- Experience in writing and implementing policies and work instructions.
- Familiarity with Ministry of Health licensing, and CAP, ISO, or JCI accreditation processes.
- ASCPi certificate is preferred.
We are an equal opportunities employer. Interested candidates should click on 'Apply Now'. We regret that only shortlisted candidates will be notified.
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