Dedicated Customer Support Professional

1 week ago


Singapore beBeeCustomerService Full time $30,000 - $50,000
Customer Service Representative

We are seeking a dedicated and customer-focused representative to provide exceptional support to our users.

The ideal candidate will have excellent communication skills, be proactive in resolving issues, and ensure seamless customer experiences.

  • Main Responsibilities:
  1. Respond to customer inquiries via live chat and email, addressing their concerns and providing timely resolutions.
  2. Handle escalated issues, collaborating with internal teams to ensure prompt and effective solutions.
  3. Support users with account-related queries, ensuring accurate information and troubleshooting assistance.
  4. Ensure compliance with company policies, promoting secure practices among customers.
  5. Cultivate strong relationships through active listening, empathy, and personalized support.
  • Requirements:
  1. Degree or diploma in any field.
  2. Minimum 2 years of experience in a customer-facing role.
  3. Strong problem-solving, multitasking, and adaptability skills.
  4. Fluency in English for effective communication and writing.
  5. Ability to work rotating shifts, including weekends and holidays.
About the Role

This is an exciting opportunity for a driven individual to make a meaningful impact in our customer service team. If you thrive in fast-paced environments, prioritize excellence, and delight in helping others, we encourage you to apply.



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