EUC Service Delivery Manager
3 days ago
We are seeking a highly skilled EUC Service Delivery Manager to lead the implementation and management of end-user computing services. This role requires strong technical expertise, strategic planning, and collaboration skills to drive impactful initiatives and ensure seamless delivery of EUC services.
Job SummaryThe ideal candidate will have a minimum of 5 years of experience in designing, deploying, and managing enterprise ICT infrastructure for EUC services. Strong technical knowledge in EUC technologies, infrastructure security, and mobile device management is essential.
This role demands a Bachelor's degree in Computer Science, Computer/Electronics Engineering, Information Technology, or a related field. Prior experience working with government projects or agencies is a significant advantage.
Key Responsibilities- Translate business requirements into robust infrastructure designs, ensuring availability, capacity, resiliency, security, and continuity.
- Develop and manage project budgets, including forecasts for maintenance contracts.
- Oversee the design, deployment, configuration, and delivery of IT infrastructure projects (desktops, laptops, mobile devices, etc.) in partnership with service providers.
- Ensure efficient daily operations and support for application infrastructure services.
- Collaborate with government agencies and central services teams to deliver government-wide application services.
- Drive new initiatives and service enhancements leveraging EUC technologies.
- Maintain compliance with IM8 and agency IT policies, ensuring alignment with best practices and standards.
- Innovative Environment: Work with cutting-edge technologies in a forward-thinking team.
- Professional Growth: Access to continuous learning opportunities and career progression.
- Meaningful Impact: Contribute to the digital transformation of public services.
The estimated salary for this role is up to $9,000 (basic) + AWS, depending on experience and qualifications. If you are a motivated and experienced professional looking to make a meaningful impact in the digital transformation of public services, please submit your resume for consideration.
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