Dedicated Customer Support Professional Wanted

1 day ago


Singapore PEOPLE PROFILERS PTE. LTD. Full time

We are People Profilers Pte. Ltd., a dynamic organization dedicated to providing exceptional services to our clients.

As a Call Centre Assistant, you will play a crucial role in ensuring that our clients receive top-notch support and care.

The successful candidate will have the opportunity to work in a fast-paced 24/7 call centre environment, where they will be responsible for managing all inbound and outbound calls in a timely manner.

Key Responsibilities:

  • Manage all inbound and outbound calls, identifying client needs and providing accurate information
  • Escalate cases to senior colleagues as necessary
  • Perform administrative tasks to ensure client needs are met

Requirements:

  • Minimum GCE 'N' Level qualification
  • At least 1 year of working experience in call centre, administrative work, or elder care
  • Able to work 12-hour monthly rotating shifts from 7 am to 7 pm and 7 pm to 7 am
  • Able to communicate with dialect-speaking clients (e.g. Hokkien, Teochew, or Cantonese)
  • Salary up to $3000 per month, with night shift allowances ranging from $200-$300

We offer a very competitive remuneration package and a comprehensive range of benefits, including opportunities for professional growth and development.

This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and care.



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