Customer Service Representative

2 weeks ago

Singapore beBeeCustomerService Full time $35,000 - $45,000

Job Overview

The Call Centre Officer is a key role in our organization, responsible for delivering exceptional customer service to clients through timely and professional handling of incoming calls, responding to customer inquiries, and resolving issues effectively.

Key Responsibilities:

  • Respond to customer queries and concerns via phone calls
  • Resolve customer complaints and issues in a prompt and courteous manner
  • Collaborate with colleagues to achieve team goals and objectives
  • Maintain accurate records of customer interactions and transactions

Requirements:

  • Bachelor's degree in a relevant field (e.g., Communications, Business Administration)
  • Minimum 1 year of experience in a call centre or customer service role
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment and meet performance targets

Benefits:

  • Ongoing training and development opportunities

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