
Dining Area Manager
15 hours ago
We are seeking a highly skilled and enthusiastic dining experience expert to provide exceptional customer service, manage the dining area, and ensure a seamless experience for our guests.
- Key Responsibilities:
- Attend to customers' requests and ensure they have everything they need.
- Monitor tables for any issues, refill drinks, and maintain a clean environment.
- Provide detailed explanations of menu items and answer questions.
- Customer Service:
- Attend to customers' requests and ensure they have everything they need.
- Monitor tables for any issues, refill drinks, and maintain a clean environment.
- Provide detailed explanations of menu items and answer questions.
- Order Taking & Delivery:
- Take orders accurately and relay them to the kitchen.
- Serve food and drinks in a timely manner and ensure all items ordered are delivered correctly.
- Billing & Payments:
- Present bills to customers and process payments using the restaurant's POS system.
- Cleanliness & Organization:
- Maintain cleanliness and organization in the dining area, including tables, grills, and condiments.
- Customer Satisfaction:
- Address customer complaints or concerns professionally and ensure satisfaction.
Requirements:
- Previous experience in customer service or as a food service professional is preferred.
- Knowledge of Korean cuisine and BBQ grilling techniques is an asset.
- Strong communication and interpersonal skills.
- Ability to multitask in a fast-paced environment and work efficiently under pressure.
- Commitment to maintaining excellent food hygiene and kitchen safety practices.
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