Customer Service Ambassador
1 day ago
Job Overview
We are seeking a skilled and experienced Customer Service Ambassador to join our team at NEW CENTURY TOURS CORPORATION (PRIVATE) LIMITED. The ideal candidate will possess excellent communication skills, both verbal and written, and be able to effectively handle customer inquiries.
Responsibilities
Provide exceptional customer service via various channels including phone, email, and in-person interactions.
Respond to customer inquiries and resolve issues in a timely and professional manner.
Requirements
To be successful as a Customer Service Ambassador, you will need to have the following qualifications:
A minimum 'N' level or equivalent qualification.
Proficiency in Microsoft Office, particularly Excel and Word.
Excellent communication and interpersonal skills, with the ability to work effectively with Mandarin-speaking customers.
Availability to work a 5-day rotation, from 3 pm to 8 pm.
Working Conditions
This role is based at Tanah Merah Ferry Terminal and requires the incumbent to commute to the workplace. A transport allowance will be provided to support this.
Estimated Salary Range
$2,800 - $4,000 per month, depending on experience.
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