Business Transformation Specialist

1 week ago

Singapore beBeeTransformation Full time $80,000 - $120,000

Job Title: Business Transformation Specialist

We are seeking a skilled Business Transformation Specialist to join our project team. This pivotal role involves spearheading ServiceNow implementations across government agencies, working closely with stakeholders to transform public service delivery through innovative digital solutions.

About the Role:

  • Key Responsibilities:
    • Lead requirements gathering through human-centric design methods and visual techniques
    • Conduct thorough analysis of current systems and processes to identify improvement opportunities
    • Develop strategic roadmaps for digital transformation initiatives
    • Apply Design Thinking methodologies to create innovative solutions for complex government challenges
  • Technical Leadership:
    • Guide technology selection and implementation strategies aligned with client's architectural principles
    • Evaluate and recommend appropriate development approaches (Outsourced, Co-Sourced, or In-house)
    • Ensure solutions comply with cloud-based architecture standards and SG Tech Stack requirements
  • Project Delivery:
    • Create detailed user stories, functional specifications, and acceptance criteria
    • Oversee platform configuration, customisation, and integration
    • Manage solution deployment and ensure smooth operational transition
    • Lead impact analysis for change requests and continuous improvements
    • Facilitate knowledge sharing and adoption among team members

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