Airport Support Team Member
2 days ago
We are seeking a highly skilled and dedicated Airport Support Team Member to join our team at RUSH LOGISTICS & SERVICES PTE. LTD.
Job Description:- Transportation Services: Assist designated airlines with transporting special passengers, including those requiring NTL, UM, Deportee, or Offload services, to and from immigration offices and flight gates at Changi Airport.
- Administrative Support: Complete and submit flight documents and administrative work as required by designated airlines.
- Special Assistance: Transport passengers needing special assistance, such as hearing or visually impaired individuals, within Changi Airport premises.
- Passenger Identification: Ensure accurate identification of passenger details, including names, flight information, dates, and special service requests, to guarantee smooth transportation.
- Communication: Liaise effectively with airline staff, immigration officers, and other airport personnel as necessary.
- Customer Service: Provide exceptional customer service, addressing passenger inquiries and concerns in a professional manner.
- Safety and Compliance: Maintain strict adherence to SOPs and safety standards at all times.
- Additional Responsibilities: Perform various tasks assigned by management as needed.
- Language Skills: Excellent English language proficiency (reading, writing, speaking).
- Interpersonal and Communication Skills: Strong interpersonal and communication skills for effective collaboration and customer service.
- Customer Service Experience: Previous experience in customer-facing roles, preferably in the aviation industry.
- Teamwork and Adaptability: Ability to work well in a team environment, adapt to changing situations, and maintain flexibility.
- Physical Fitness: Good physical fitness level, comfortable with walking long distances.
- Paperwork and Administration: Familiarity with basic paperwork and administrative tasks.
- Work Environment: Comfortable working in a fast-paced environment with variable tasks and deadlines.
- Competitive Salary: S$25,000 - S$35,000 per annum (dependent on experience)
- Opportunities for Growth: Opportunities for professional growth and development within the company
- Training and Support: Comprehensive training and ongoing support to ensure success in the role
Please submit your application, including your resume and a cover letter, to us.
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