
Retail Department Manager
2 days ago
Join us as a Department Lead, overseeing store operations and leading teams to deliver exceptional customer service. As a key player in driving sales performance and maintaining operational efficiency, you will be responsible for:
- Overseeing departmental sales and profitability to meet targets and share goals with team members.
- Managing inventory levels through good ordering practices to ensure product availability and optimize sales.
- Planning and managing sales for promotional and seasonal items.
- Preparing and managing weekly rosters and deployment schedules to optimize team productivity and control manpower costs.
- Training, mentoring, and developing staff through on-the-job training and participation in special assignments.
- Maintaining high standards in ticketing, display, housekeeping, hygiene, stock rotation, replenishment, and customer service.
- Conducting daily walk-throughs and team briefings to ensure smooth store operations.
To succeed in this role, you should possess strong leadership, problem-solving, and communication skills, as well as relevant supervisory or team leader experience in retail, F&B, or related industries. A diploma or equivalent qualification is also required. We offer a competitive salary and benefits package, including 21 Annual Leave, AWS, and VB. If you are passionate about delivering excellent customer service and driving business results, apply now
About the Role:
We are seeking a dedicated and results-driven Department Lead to join our team. As a key member of our leadership team, you will be responsible for overseeing store operations and leading teams to achieve exceptional customer satisfaction and sales performance. With your strong leadership skills and industry experience, you will drive business results and contribute to the success of our organization.
Key Responsibilities:
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