Service Engineer

1 month ago


Singapore dormakaba Full time

Job Role:

As a Service Engineer at dormakaba, you will be responsible for delivering exceptional customer service and technical support. Your primary goal is to ensure our clients are satisfied with our products and services.

Key Responsibilities:

  • Offer aftersales solutions and training to customers on product features, configuration, usage, and maintenance.
  • Proactive in informing customers of additional product and services we offer.
  • Handle all essential resources, materials, and equipment for effective and efficient delivery.

Requirements:

  • Good level of customer service experience.
  • Good communication skills to enable interaction with internal and external customers.
  • NITEC/Diploma in IT/Engineering/Electrical/Mechanical/Computer-related or equivalent discipline.
  • Possess a valid Singapore Class 3 Driving License.

Benefits:

  • Learning culture where every employee is engaged in learning and development growth.
  • Team programs and activities that celebrate individual and team's success.
  • Long service award recognition for our committed and dedicated colleagues.
  • Health insurance and flexi-benefits cater for the employee's health and wellness.

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