Hospitality Services Team Lead
2 days ago
About Us
At Sheng Shi Consultancy PTE. LTD., we are dedicated to providing exceptional services in the hospitality industry.
Job Summary
We are seeking an experienced and skilled Hospitality Services Team Lead to join our team. The successful candidate will be responsible for leading a team of food court servers and waitresses, ensuring excellent customer service and operational efficiency.
Responsibilities
- Provide leadership and guidance to team members to achieve high levels of customer satisfaction and operational performance.
- Develop and implement strategies to improve customer service and staff engagement.
- Monitor and control expenses related to labor, inventory, and equipment maintenance.
- Analyze sales data and customer feedback to identify areas for improvement.
- Collaborate with other departments to ensure seamless service delivery and quality standards are met.
Requirements
- A minimum of 2 years of experience in a similar role or relevant industry.
- Strong leadership and communication skills.
- Ability to work effectively under pressure and manage multiple tasks simultaneously.
- Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
- Familiarity with inventory management systems and procedures.
Benefits
- Competitive salary range SGD $40,000 - $60,000 per annum, depending on experience.
- Ongoing training and development opportunities.
- Collaborative and dynamic work environment.
About the Role
This is a fantastic opportunity to join a reputable company in the hospitality industry and take your career to the next level. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, please submit your application.
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