Senior Assistant Director of Operations

23 hours ago


Singapore IPOS INTERNATIONAL PTE. LTD. Full time
{"Job Title": "Senior Assistant Director", "Job Description": "About the Role

We are seeking a highly skilled and experienced Senior Assistant Director to lead the Patent Search, Examination & Analytics (SEA) Unit at IPOS International Pte. Ltd. The successful candidate will be responsible for driving business operations excellence and ensuring the unit's productivity and quality performance meet targets.

Key Responsibilities
  • Manage and continuously improve internal and contracted processes to ensure business continuity and operational efficiency.
  • Analyse data for reporting, capacity planning, and process improvements.
  • Monitor unit's productivity and quality performance to ensure targets are met.
  • Ensure optimal utilisation of resources.
  • Review internal controls to mitigate risks.
  • Lead a team and provide guidance to team members.
  • Lead studies and implement process improvement and innovation projects.
  • Support Deputy Director in unit's planning for budget, capacity, and performance metrics.
  • Manage unit's procurement and administrative functions.
  • Undertake ad hoc unit projects assigned.
Requirements
  • A degree in any field with 5 to 8 years relevant working experience.
  • Background in patents, experience in data analysis, knowledge in Power BI/Tableau, and business process optimisation is a plus.
  • Organised, customer-oriented, meticulous, proactive, able to multi-task and meet tight deadlines.
  • Analytical, resourceful, able to work independently and in a team.
  • Able to drive process improvements using evidence-based/data-driven approach.
  • Proficient with Microsoft Office applications and in particular Microsoft Excel.
  • Experience in budgeting/forecasting is useful.
  • Able to write and communicate clearly, concisely, and logically.
  • Able to engage internal and external stakeholders.
  • Proven work experience in Operations Management or similar role.
", "lang_code": "en-US"}

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