Support Staff Assistant
6 days ago
We are seeking a highly skilled and detail-oriented individual to join our team at BUSINESS EDGE PERSONNEL SERVICES PTE LTD as a Temp Staff member.
Job SummaryThis role is responsible for triaging public feedback received through various channels, including the OneService App and LifeSG. As a Temp Staff, you will be routing feedback to the rightful agency in an accurate and timely manner, replying to feedback submitted by members of public, and contacting them when needed to clarify their feedback.
Key Responsibilities- Routing feedback to the correct agency;
- Replying to feedback from members of public;
- Contacting members of public for clarification when necessary.
To be successful in this role, you should possess:
- 'A' Levels, Diploma, or Degree qualification;
- Experience in feedback management/triaging, which is advantageous;
- Pleasant character and personality with excellent interpersonal and communication skills;
- Able to commit for a minimum duration of 6 months (12 months maximum).
This position offers:
- $15/hour salary;
- Mondays to Thursdays: 8:30 am - 6:00 pm;
- Fridays: 8:30 am - 5:30 pm;
- Location: Maxwell Road.
This contract period is 1-Year long.
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