Collections Specialist

1 week ago


Singapore HSBC BANK (SINGAPORE) LIMITED Full time

At HSBC BANK (SINGAPORE) LIMITED, we are seeking a skilled Collections Specialist to join our team.

The ideal candidate will possess 2 years of experience in collections and be able to manage and review delinquent/revoke/written off accounts by recommending effective collection actions. Key responsibilities include maximizing recoveries, handling all accounts impacted by MAS Regulatory Change, non-English speaking calls transferred from Offshore Team, and Debt Restructuring Requests.

This role requires strong negotiation skills, problem-solving capabilities, and the ability to work in a team environment. The successful candidate will also be responsible for updating memos accurately at a reasonable speed, using RDF in ECAFE/Cyber where relevant, and ensuring appropriate and prompt action is taken to recover debt.

We offer a competitive salary range of SGD $55,000 - SGD $85,000 per annum, depending on experience. In addition to a comprehensive benefits package, we provide opportunities for professional growth and development within a diverse and inclusive work environment.

To succeed in this role, you must have excellent communication and interpersonal skills, as well as the ability to work well under pressure. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.

We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Our company values and respects employees and strives to build a culture where everyone has equal opportunities to contribute and grow.



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