Experienced Customer Experience Advocate
4 days ago
About the Role:
As a Customer Experience Consultant at Lumens, you will be responsible for providing stellar after-sales support to our drivers, ensuring they have a smooth ride with our company. Your primary goal is to make every driver feel supported, heard, and valued. You will be the first point of contact for drivers' requests and concerns, resolving them with efficiency and care.
You will regularly follow up with drivers to gather feedback and check on their experience. Additionally, you will identify opportunities for re-contract deals, upsell better vehicles or longer lease contracts, and build strong, lasting relationships with our drivers, ensuring they always feel part of the Lumens family.
Our ideal candidate has at least 2 years of experience in a customer-focused role, such as Sales, Account Manager, or Customer Service. They possess a passion for helping and interacting with people, strong problem-solving skills, and excellent communication skills with a proactive and empathetic approach to customer service.
The ability to identify sales opportunities without losing the personal, caring touch is also essential. If your journey aligns with ours, we invite you to send your resume showcasing your unique spark.
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Customer Experience Advocate
4 days ago
Singapore SP SERVICES LIMITED Full timeJob OverviewSP SERVICES LIMITED is seeking an experienced Customer Care Officer to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring customer satisfaction.
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Customer Success Advocate
7 days ago
Singapore Datadog Full timeAt Datadog, we're looking for a highly skilled Customer Success Advocate to join our team in Singapore.About the RoleWe're seeking a seasoned professional who can proactively drive new product attachment and effective relationships across our existing customer base through onboarding, up-selling, and cross-selling. You'll advocate for the customer internally...
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Customer Success Advocate
2 days ago
Singapore ZENITH EDUCATION STUDIO PTE. LTD. Full timeAbout Zenith Education Studio PTE. LTD.At Zenith Education Studio PTE. LTD., we are dedicated to providing a world-class education experience to learners in South East Asia. Our mission is to empower students to reach their full potential by cultivating essential values and skills that will set them up for success in life.Job OverviewWe are seeking an...
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Customer Success Advocate
1 month ago
Singapore Ciena Communications Singapore Pte. Ltd. Full timeAbout this RoleCiena Communications Singapore Pte. Ltd. is seeking a skilled Customer Success Advocate to join our team. As a Customer Success Advocate, you will be responsible for developing and nurturing relationships with our top customers, promoting retention, loyalty, and advocacy through a world-class customer experience.Your Key...
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Customer Experience Advocate
2 days ago
Singapore TOYOTA FINANCIAL SERVICES SINGAPORE PTE. LTD. Full timeJob OverviewAt Toyota Financial Services Singapore PTE. LTD., we are seeking a skilled Customer Experience Advocate to join our team. As a key member of our organization, you will play a vital role in delivering exceptional customer experiences and driving business growth through effective communication, problem-solving, and relationship-building...
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Technical Customer Advocate
3 weeks ago
Singapore Halcyon Knights Full timeHalcyon Knights is at an exciting stage of growth and looking to increase headcount in the Singapore office.We are seeking a highly skilled Technical Customer Advocate to join our team.The successful candidate will work closely with the Sales team to assist with the integration of technical solutions, solve customer issues, provide customer feedback to the...
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Singapore COINBASE SINGAPORE PTE. LTD. Full timeUnleash Your Potential in the Cryptocurrency SpaceWe are seeking a highly motivated and experienced Customer Success Advocate to join our team at Coinbase Singapore Pte. Ltd.As a Customer Success Advocate, you will play a critical role in ensuring that our high-value customers receive exceptional support and service, driving customer satisfaction and...
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Executive, customer service
7 days ago
Singapore Customer Labs Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...
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Customer Experience Advocate
3 weeks ago
Singapore TDCX Full timeAbout TDCXTDCX is a world-class company that offers an attractive remuneration package, great perks, and performance incentives.Our comprehensive medical, insurance, or social security coverage ensures the well-being of our employees. We provide world-class workspaces where you can engage in activities and recognition programs to boost your career growth.
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Customer Support Advocate
2 weeks ago
Singapore Advanced Energy Full timeOverviewThe Customer Support Advocate at Advanced Energy is a key role in providing exceptional customer experiences. As the initial point of contact for inbound customer needs, you will act as a representative of the customer to the company and utilize all available resources to deliver accurate and prompt resolutions to customer...
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Strategic Customer Advocate
2 weeks ago
Singapore MongoDB Full timeDrive Business Growth as a Strategic Customer AdvocateAt MongoDB, we empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. As a key member of our team, you will play a pivotal role in driving business growth through strategic customer advocacy.About the RoleWe are seeking an experienced Account Manager...
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Regional Customer Experience Lead
2 days ago
Singapore SEARCHASIA CONSULTING PTE. LTD. Full timeJob OverviewWe are seeking an experienced Regional Customer Experience Lead to join our team at SearchAsia Consulting PTE. LTD. This role is responsible for ensuring seamless customer experiences throughout the entire lifecycle.Responsibilities:* Collaborate with cross-functional teams to develop and execute a comprehensive customer success strategy aligned...
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Senior Employment Advocate
4 weeks ago
Singapore CADMUS RESOURCES Full timeJob SummaryWe are seeking a highly skilled and dedicated Senior Employment Advocate to join our team at CADMUS RESOURCES. This is a full-time, 2-year contract position.About the RoleThe Senior Employment Advocate will be responsible for interviewing migrant domestic workers in their native language, either face-to-face or by other means, to understand their...
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Cloud Sales Advocate
1 month ago
Singapore Oracle Full timeCloud Sales Advocate RoleWe are seeking a highly motivated and results-driven Cloud Sales Advocate to join our team at Oracle. As a Cloud Sales Advocate, you will be responsible for generating demand for Oracle Cloud solutions and services within an assigned territory or vertical.Key Responsibilities:Act as the first point of contact for prospects,...
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Legal Advocate
2 days ago
Singapore PRO BONO SG Full timeAbout the RoleWe are seeking an experienced Legal Advocate to join our team at PRO BONO SG. As a Community Law Advocate, you will play a vital role in mentoring junior lawyers, providing legal assistance to the community, and promoting integrated legal care.
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Holistic Health Advocate
2 days ago
Singapore MINMED GROUP PTE. LTD. Full timeJob Title: Holistic Health AdvocateWe are seeking a highly motivated and experienced Holistic Health Advocate to join our team at MINMED GROUP PTE. LTD.About the Role:This is a fantastic opportunity for a skilled health coach to utilize their expertise in providing holistic health solutions to clients through phone coaching.Conduct comprehensive phone...
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Insurance Policy Advocate
4 days ago
Singapore EVO OUTSOURCING SOLUTIONS PTE. LTD. Full timeJob OpportunityWe are seeking a skilled Insurance Policy Advocate to join our team at EVO OUTSOURCING SOLUTIONS PTE. LTD.Job OverviewThe Insurance Policy Advocate will be responsible for supporting policyholders and Financial Representatives by resolving policy-related issues. This role involves addressing customer queries, handling feedback and complaints,...
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Sleep Health Advocate
8 hours ago
Singapore THE AIR STATION PTE. LTD. Full timeAbout The Air Station PTE. LTD.The Air Station PTE. LTD. is a company that prioritizes sleep health, and we are looking for a dedicated individual to join our team as a Sleep Health Advocate.Job DescriptionAs a Sleep Health Advocate, you will play a crucial role in helping customers achieve their sleep health goals through exceptional customer service. You...
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Senior Client Advocate
3 weeks ago
Singapore Datadog Full timeAbout the Role:We are seeking a highly motivated Senior Client Advocate to join our team in Singapore. As a key member of our client success team, you will be responsible for driving new product attachment and building strong relationships with our existing customer base.As a Senior Client Advocate, you will proactively partner with our sales team to ensure...
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Customer Experience Lead
3 weeks ago
Singapore Birds of Paradise Full timeJob Title: Customer Experience LeadJob Summary: We are seeking a Customer Experience Lead to develop and implement strategies to enhance overall customer experience, ensuring satisfaction and loyalty. The ideal candidate will have a strong background in customer experience management and be able to lead and motivate a team of customer service trainers.Key...