Admissions Ambassador
1 day ago
We are seeking a highly skilled and dedicated individual to join our team as a Senior/Patient Service Associate, Admissions at KK WOMEN'S AND CHILDREN'S HOSPITAL PTE. LTD. As an ambassador of the hospital, you will provide exceptional front-line services to our patients for admission, ensuring a seamless and efficient experience.
Key Responsibilities
• Assist in the registration of patients, maintaining accurate records in the patients' system database
• Perform general administrative duties, including handling patient enquiries and scheduling appointments
• Collect deposits and payments from patients, providing pre-admission financial counselling as part of the admission process
Requirements
• Diploma/Higher NITEC/NITEC/O levels or equivalent
• Experience in frontline customer service and/or practical knowledge of hospital operations
• Proficient in IT data/information systems, with knowledge of SAP systems an added advantage
• Outgoing and pleasant personality with excellent interpersonal and communication skills
• Service-oriented and patient-focused
• Commitment to a minimum of 20 working hours per week
Essential Skills
• Multitasking
• Microsoft Office
• Microsoft Excel
• Healthcare
• SAP
• Good Communication Skills
• Administrative Support
• Team Player
• Customer Service
• Scheduling
• Appointment Scheduling
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