Retail Operations Supervisor
6 days ago
Retail Operations Supervisor
Company Overview:
AURORA ASIAPACIFIC PTE. LTD. is a leading retailer seeking an experienced Retail Operations Supervisor to oversee the daily operations of our retail shops. If you have a passion for leadership and customer service, this is an excellent opportunity to join our team.
Salary:
$60,000 - $80,000 per annum,
dependent on experience.
Key Responsibilities:
In this role, you will be responsible for:
• Supervising and motivating retail shop teams to achieve sales targets and excellent customer service standards;
• Providing training and coaching to enhance customer service skills and promote a positive shopping experience;
• Assisting with day-to-day store operations, including inventory management and visual merchandising;
• Ensuring compliance with company policies and procedures;
• Addressing customer inquiries and resolving issues promptly;
• Liaising with internal and external parties to maintain effective communication;
Requirements:
To be successful in this role, you will need:
• Years of retail experience with supervisory responsibilities;
• Strong leadership and communication skills;
• Admin or assistant experience is a plus;
• A driver's license is an advantage;
• Diploma and above or equivalent experience;
• Strong organizational and good communication skills;
• Discretion, adaptability, and multitasking ability;
Key Skills:
The ideal candidate will possess:
• Store operations knowledge;
• Leadership skills;
• Ability to multitask;
• Customer experience expertise;
• Interpersonal skills;
• Inventory management skills;
• Customer-focused approach;
• Adaptability;
• Compliance knowledge;
• Good communication skills;
• Training new employees;
• Team player attitude;
• Customer service skills;
• Disposition;
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