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Jewellery Sales Associate

2 months ago

Singapore WECRUIT PTE. LTD. Full time
Job Summary

We are seeking a skilled Jewellery Advisor to join our team at Wecruit Pte Ltd. As a Jewellery Advisor, you will play a crucial role in providing exceptional customer service and ensuring a seamless shopping experience for our clients.

Key Responsibilities
  • Customer Service: Assist customers in selecting and purchasing jewellery items that meet their preferences and needs.
  • Product Knowledge: Share detailed information about gemstones, metals, and jewellery maintenance to educate customers and enhance their shopping experience.
  • Store Maintenance: Maintain a tidy and organized jewellery display in the store, ensuring a visually appealing environment for customers.
  • Transaction Processing: Accurately and efficiently process customer transactions using the POS system, minimizing errors and ensuring a smooth checkout experience.
  • Issue Resolution: Address customer questions, issues, and returns in a polite and professional manner, resolving conflicts and ensuring customer satisfaction.
  • Industry Updates: Stay informed about jewellery trends, styles, and industry updates to provide well-informed advice to customers and enhance their shopping experience.
Requirements
  • Product Knowledge: Possess in-depth knowledge of jewellery products, including gemstones, metals, and jewellery maintenance.
  • Customer Service: Provide exceptional customer service, ensuring a positive and memorable shopping experience for clients.
  • Communication Skills: Possess excellent communication skills, both verbal and written, to effectively interact with customers and colleagues.
  • Teamwork: Demonstrate a strong ability to work collaboratively as part of a team, supporting colleagues and contributing to a positive work environment.
  • Adaptability: Remain flexible and adaptable in a fast-paced retail environment, responding to changing customer needs and priorities.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, reflecting your skills and experience.
  • Opportunities for Growth: Opportunities for career advancement and professional growth, as part of a dynamic and expanding company.
  • Collaborative Work Environment: A collaborative and supportive work environment, fostering a positive and productive team culture.