RPA Process Automation Specialist
6 days ago
The incumbent will be responsible for SME to RPA process and development at Bank of Singapore. The role involves process discovery and assessment, conducting requirements workshops with various business units to identify potential automation opportunities, and documenting software design documents with as-is and to-be solutions.
Main Responsibilities
- Assist with process discovery and assessment, conduct requirements workshops with various business units to identify potential automation opportunities.
- Documenting software design documents with as-is and to-be solutions.
- Support business stakeholders/users to define RPA strategy and delivery plan to ensure smooth implementation.
- Assist with assessing risks and devise mitigation plans along with key stakeholders.
- Set-up infrastructure to ensure the availability of IT infrastructure and Blue Prism platform for User Acceptance Testing (UAT) and production.
- Accountable for managing end-to-end RPA delivery from analysis, design, coding, UAT, deployment, and post-production support.
- Accountable for the RPA environment management, patch management, planned maintenance, and backup & restoration process based on the defined SLA.
- Provide run support for day-to-day IT management and service management (i.e., incident management and problem management) to ensure smooth run operation in run mode.
- Trigger and follow the provisioning of new robots in terms of machines, credentials, and access rights.
- Responsible for the overall development of RPA processes by maximizing the overlap between processes and the management of an object library.
- Review and approve the transfer of an RPA process for UAT to Production systems.
- Accountable for the scheduling of Robots in Production.
- Ensure project teams follow best practices and guidelines.
- Develop Automation operational handbooks to ensure smooth transition to production support teams.
- Manage stakeholders and provide regular updates.
Requirements
WORK EXPERIENCE REQUIREMENTS
- At least 4 years of hands-on Robotics Process Automation development experience (strong preference for those with Blue Prism experience) and others tool like Automation Anywhere (preferred), UIPath (preferred).
- Strong Blue Prism (or equivalent Automation software) configurator knowledge and administrative exposure.
- Experience of setting up and managing RPA IT environments.
- Good understanding of Robotics technology solutions and underlying IT services.
- Strong experience in service readiness frameworks and best practices.
- Strong knowledge of Excel VBA, Scripting, .NET, SQL.
- Good communication skills - written and verbal.
EDUCATION REQUIREMENTS
- Bachelor in Computer Science or related IT degree.
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