Lead Bartender

3 weeks ago


Singapore Marina Bay Sands Full time
Job Summary

We are seeking an experienced Lead Bartender to join our team at Marina Bay Sands. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring the highest standards of quality in all aspects of beverage service.

About You

To succeed in this role, you will need to have a proven track record of providing excellent service, as well as the ability to work well under pressure and as part of a team. You will also need to be proficient in written and verbal English and have a minimum of 12 months experience in bartending.

Key Responsibilities
  • Maintain complete knowledge of all menu items, preparation methods, ingredients, sauces, portion sizes, garnishes, presentation, and prices.
  • Attend line-ups with other staff and review all information pertinent to the day's business.
  • Check own grooming and attire standard.
  • Meet with Captains or Managers to review daily specials and out-of-stock items.
  • Communicate closely with Captains and Service Attendants to ensure quality service is achieved.
  • Assist other bartenders and service attendants whenever possible.
  • Perform work and side duties in accordance with departmental procedures.
  • Replenish par levels for supplies and equipment.
  • Upsell to guests whenever possible.
  • Transport linens to the bar whenever required.
  • Prepare special items for events in accordance with superiors' requests.
  • Attend meal breaks as assigned.
  • Prepare workstations and pantries, ensuring compliance to departmental standards.
  • Ensure that all materials and equipment are in complete readiness for service in accordance with business needs.
  • Participate and contribute in all designated meetings and training sessions.
  • Daily check and cleaning of work areas, ensuring compliance with standards of cleanliness and order.
  • Anticipate, acknowledge, and respond promptly to guests' requests at all times.
  • Be familiar with all operational services, features, and local attractions/activities to respond accurately to any guest inquiry.
  • Report guest opportunities to superiors following instant pacification procedures and ensuring guest satisfaction.
Benefits

We offer a competitive salary of SGD $35,000 - SGD $50,000 per annum, depending on experience, plus benefits including medical and dental insurance, retirement plan, and paid time off.

Requirements
  • Completion of high school O Level.
  • Diploma in Hospitality and Tourism is an advantage.
  • Minimum 12 months experience in bartending.
  • Be at least 18 years of age.
  • Proficient in written and verbal English.


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