Customer Service Associate

4 days ago


Singapore CHWAN URBAN FOOD PTE. LTD. Full time

CHWAN URBAN FOOD PTE. LTD. is seeking a motivated and service-oriented individual to join our team as a Service Crew in our premium Chinese bistro restaurant.

About the Role

This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and working in a fast-paced food and beverage environment.

Key Responsibilities
  • Assist the shop manager in creating a welcoming atmosphere that fosters customer loyalty and retention.
  • Engage with customers, gather feedback, and work collaboratively with the team to implement improvements.
  • Perform daily operational tasks such as taking orders and serving customers efficiently.
  • Develop knowledge of our products and provide recommendations to enhance the customer experience.
  • Coordinate with the kitchen crew to ensure seamless operations and maintain high standards of cleanliness and hygiene.
  • Perform other duties as assigned by the Restaurant Supervisor and management.
Requirements
  • A positive attitude, strong work ethic, and excellent communication skills.
  • Proficiency in English and Mandarin Chinese, with the ability to interact effectively with customers and colleagues.

We offer a competitive salary range of SGD $22,000 - SGD $28,000 per annum, depending on experience, as well as opportunities for growth and development in a dynamic and supportive team environment.



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