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Lead in Attractions Operations

1 week ago

Singapore Sentosa Development Corporation Full time
About the Role

We are seeking a skilled leader to oversee the day-to-day operations of our attractions. The successful candidate will have a strong background in tourism and customer service.

Key Duties
  • Lead a team of crew members to deliver exceptional guest experiences.
  • Develop and implement training programs to enhance staff skills and knowledge.
  • Monitor and maintain high-quality ride and show operations.
  • Handle guest complaints and feedback effectively.
  • Collaborate with other teams to ensure park readiness.
Qualifications

To be successful in this role, you should:

  • Hold a GCE 'N'/ 'O' Levels/ ITE Certificate/ Diploma in Tourism or a related field.
  • Have previous experience in operations or customer-facing roles.
  • Be available to work flexible hours, including evenings and weekends.
  • Be able to work in a dynamic environment with varying weather conditions.