Delivery Operations Manager
3 weeks ago
Cultivar Asia Pte Ltd, a leading provider of efficient errand services in Singapore, is seeking an experienced Delivery Operations Manager to oversee the daily operations of their rider fleet. This role is crucial in ensuring timely deliveries and optimal rider performance.
Key Responsibilities:
- Manage timely dispatch of riders for document, shopping, and food deliveries
- Track rider performance and ensure service standards are met
- Optimize delivery queues and assign tasks to minimize idle time
- Lead, motivate, and support a team of riders
- Collaborate with other teams to improve delivery processes
- Resolve rider and delivery issues in real-time
- Monitor KPIs to assess rider productivity and fleet performance
- Ensure adherence to safety standards and company policies
Requirements:
- 2-3 years of experience managing on-demand rider services
- Strong leadership and team management skills
- Experience with rider dispatch systems and real-time logistics
- Excellent problem-solving and communication skills
- Ability to thrive in a fast-paced, high-pressure environment
The ideal candidate will have a strong background in logistics and management, with experience in overseeing teams and optimizing delivery processes. A competitive salary of SGD $55,000 - $65,000 per annum, commensurate with experience, is offered. Interested candidates should submit their resume in MS Word format, highlighting their relevant work experience and qualifications.
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