APAC Relationship Manager for Ethics and Compliance Solutions
3 weeks ago
About LRN Corporation:
We're seeking an experienced Client Success Manager to join our team in APAC, responsible for maintaining relationships and ensuring value delivery within our existing customer base. In this role, you'll work closely with internal teams to ensure successful adoption and utilization of the LRN solution set.
The ideal candidate will have a minimum of three years of solid client-facing relationship or account management experience, with a proven track record of retaining and expanding existing accounts. They should possess exceptional relationship development and management abilities, as well as strong written, oral, and presentation communication skills.
Responsibilities:
- Maintain relationships and ensure value delivery within our existing customer base
- Work closely with internal teams to ensure successful adoption and utilization of the LRN solution set
- Act as a strategic partner between LRN and clients, building relationships with multiple contacts and buying centres
- Participate in planning processes with clients regarding deployment and utilization of LRN's licensed solution set
- Proactively analyze client health metrics and recommend optimization and improvements
Requirements:
- Minimum three years of solid client-facing relationship or account management experience
- Exceptional relationship development and management abilities
- Strong written, oral, and presentation communication skills
- Familiarity with Salesforce.com and Customer Success Management tools like Gainsight
- Knowledge of Ethics and Compliance learning space and/or working with learning platforms and solutions
Salary Range: $80,000 - $120,000 per annum
L RN is an equal opportunity employer, committed to creating an inclusive environment for all employees.
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