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Salon Service Coordinator

2 weeks ago

Singapore BB STYLE PTE. LTD. Full time
Job Description:

We are seeking a motivated and reliable Hair Stylist Assistant & Receptionist to join our team at BB STYLE PTE. LTD. As a key member of our team, you will provide exceptional support to our talented stylists while delivering outstanding customer service to our clients.

Key Responsibilities:
  • Assist stylists with preparing clients for their appointments, including shampooing, conditioning, and drying hair.
  • Organize and maintain stylist workstations, keeping tools and products clean and ready for use.
  • Provide general support to stylists during haircuts, color treatments, and other services.
  • Help with sanitization and maintaining a clean and safe environment.
  • Assist with inventory management, ensuring products and supplies are stocked.

As a Receptionist:
  • Greet and check in clients with a warm and friendly demeanor.
  • Manage appointment scheduling, including booking, rescheduling, and confirming appointments.
  • Answer phone calls and respond to inquiries about services, pricing, and availability.
  • Process client payments and handle cash or card transactions.
  • Keep track of client records, ensuring accurate details and a smooth flow of information.
  • Assist with administrative tasks, including filing and maintaining client files.

Qualifications:
  • Previous experience in a salon or customer service environment is a plus but not required.
  • Strong communication skills and a professional, friendly demeanor.
  • Ability to multitask and handle busy periods with ease.
  • Detail-oriented and organized.
  • A passion for the beauty industry and a desire to grow within the field.
  • Ability to work in a team and support both stylists and clients.