Experience Director at Odette Restaurant

17 hours ago


Singapore ODETTE RESTAURANT PTE. LTD. Full time

Odette Restaurant PTE LTD is seeking a seasoned Experience Director to lead our Front of House team in delivering unparalleled service and experiences to our guests. Located in the iconic National Gallery, our three Michelin-starred fine dining restaurant presents modern French cuisine guided by Chef-Owner Julien Royer.

The successful candidate will have a minimum of 5 years of experience in guest services within the fine dining establishment, with expertise in Seven Rooms Table Management system. Strong understanding of fine dining operation and service standards, excellent communication, interpersonal, and problem-solving skills are essential for this role.

We offer a competitive salary range of SGD 8,000 - SGD 10,000 per month, depending on experience, plus benefits including medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual's key milestones, as well as one month sabbaticals for long-service individuals.

Responsibilities
  • Lead, mentor, and develop the guest services team, fostering a positive and collaborative work environment.
  • Ensure that all guests receive a warm welcome and exceptional service through various communication channels.
  • Coordinate with other departments to ensure seamless communication and service delivery.
  • Maintain accurate records of guest interactions, incidents, and feedback.

To excel in this role, you will need to possess strong leadership skills, be able to manage multiple priorities in a fast-paced environment, and have proficiency in Microsoft Office Suite and restaurant management software.



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