
Part-time Customer Service Representative Opportunity
1 week ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Executive. This is a part-time position that will provide the successful candidate with an opportunity to work in a fast-paced environment, develop their skills, and gain valuable experience.
The role involves providing exceptional customer service via phone and email, resolving customer complaints, and working collaboratively with colleagues to achieve common goals.
About the Role:This is a dynamic and rewarding opportunity for individuals who enjoy working in a customer-facing role and are passionate about delivering outstanding service.
- Provide accurate and complete information to customers by following established processes.
- Analyze and resolve customer complaints in a fair and timely manner.
- Work collaboratively with colleagues to achieve sales and service targets.
In this role, you will have the opportunity to work with a diverse range of customers, develop your problem-solving skills, and learn from experienced colleagues.
Requirements:To be successful in this role, you will need to possess the following skills and qualifications:
- Minimum Diploma holder.
- Minimum 2 years' experience working in a call center, handling inbound calls and emails.
- Previous experience with the airline, hotel, or loyalty/rewards industry is a great advantage.
- Prior experience and willingness to work following Australian Eastern Standard Time.
We offer a competitive salary, flexible working hours, and a supportive work environment that encourages growth and development.
You will have the opportunity to work with a diverse range of customers, develop your skills, and gain valuable experience in a fast-paced environment.
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