Field Support Specialist
4 days ago
Join FIELD CATERING & SUPPLIES PTE LTD as a Field Support Specialist for our maternity cover position. In this role, you will be responsible for providing exceptional customer service to our valued clients.
Key Responsibilities- Respond to customer inquiries in a timely and professional manner, ensuring their needs are met efficiently.
- Coordinate order processing, delivery, and returns of customers' orders, maintaining effective communication with the operations team.
- Monitor customers' aging reports and payments received, identifying potential issues and taking proactive steps to resolve them.
- Enter customer orders into the system accurately and efficiently.
- Liaise closely with the operations team to ensure timely delivery of products and services.
- Provide support to the sales and logistics teams as needed, working collaboratively to achieve business objectives.
- Minimum 1 year experience in Admin or Customer Service roles, demonstrating a strong understanding of industry standards and best practices.
- Able to multitask effectively, prioritizing tasks and managing time efficiently in a fast-paced environment.
- Excellent team player with strong communication skills, able to build rapport with colleagues and customers alike.
- Able to work in a dynamic environment, adapting to changing circumstances and priorities.
- Available to work 5.5 days per week, including occasional overtime as required.
- Successful completion of a 4-6 month contract period.
We offer a competitive salary range of SGD $45,000 - $60,000 per annum, depending on experience. In addition, we provide attractive benefits, including comprehensive health insurance, flexible working hours, and opportunities for career growth and development.
The successful candidate will have the opportunity to join a dynamic team, working collaboratively to deliver exceptional results and drive business success. If you are a motivated and experienced professional looking for a new challenge, please submit your application today
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