Maintenance Technician
16 hours ago
About the Role
We are seeking a highly skilled and motivated Maintenance Technician to join our team at KONE. As a Maintenance Technician, you will be responsible for ensuring the smooth operation of our elevators and escalators, providing exceptional customer service, and maintaining a safe working environment.
Key Responsibilities
- Perform routine maintenance and repairs on elevators and escalators to ensure optimal performance and safety.
- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Conduct site visits to identify and address potential safety hazards, ensuring a safe working environment for customers and employees.
- Collaborate with the technical team to resolve complex technical issues and implement process improvements.
- Develop and maintain strong relationships with customers, site contacts, and end-users, ensuring their needs are met and exceeded.
- Stay up-to-date with industry developments, best practices, and regulatory requirements, applying this knowledge to improve service delivery and quality.
- Participate in ongoing competence development, attending training sessions and workshops to enhance technical and soft skills.
Requirements
- Minimum 2 years of experience in the elevator and escalator industry.
- Proven track record of providing exceptional customer service and resolving complex technical issues.
- Advanced knowledge of electronics and mechanical systems.
- Ability to work flexibly, including standby and shift duties.
What We Offer
- Career progression and opportunities within a global organization.
- Total reward elements that engage and motivate our employees.
- Comprehensive learning and development programs covering a wide range of professional skills.
- A fun and lively working environment with great colleagues and leaders.
How to Apply
Click the Apply button and complete the online application process. A member of our Talent and Culture team will review your application and be in contact with additional information accordingly.
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