Technical Support Specialist

11 hours ago


Singapore NEARSOURCE PTE. LTD. Full time
Company Overview

TECHNOPALS PTE. LTD. is a leading provider of IT solutions and services.

Salary Information

We offer a competitive salary range of SGD 4,500 - 6,000 per month, depending on experience.

About the Role

This is an exciting opportunity for a Junior L2 Production Support specialist to join our team As a technical support specialist, you will be responsible for providing expert-level support for Java-based applications, ensuring seamless operations and resolving complex issues efficiently.

Job Description

The ideal candidate will have recent experience in working with Java J2EE applications, with a strong background in programming languages such as Java, Unix, SQL, and MariaDB. They should also possess excellent problem-solving skills, be able to work independently, and collaborate effectively with cross-functional teams.

Key Responsibilities:
  1. Provide top-notch technical support for Java-based applications, identifying and resolving issues promptly.
  2. Collaborate with developers to troubleshoot complex problems and implement fixes.
  3. Develop and maintain knowledge of new technologies and tools to improve application performance and reliability.
  4. Maintain accurate records of incidents, including root cause analysis and resolution steps.
Requirements
  • Bachelor's degree in Computer Science or related field.
  • Minimum 1 year of experience in application support or development, with a strong understanding of Java, Unix, SQL, and MariaDB.
  • Excellent problem-solving skills, attention to detail, and ability to work under pressure.
Benefits

We offer a comprehensive benefits package, including:

  • A competitive salary range of SGD 4,500 - 6,000 per month.
  • A dynamic and supportive work environment.


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