
Loss Prevention Specialist
5 days ago
Job Description:
Our retail security team is seeking a skilled Loss Prevention Officer to join our ranks. As a Loss Prevention Officer, you will play a vital role in minimizing theft and fraud in the supermarket by monitoring store activity, conducting investigations, enforcing company policies, and ensuring the safety and security of customers and staff.
- Monitor surveillance systems (CCTV) to detect and deter theft, fraud, and other suspicious activity.
- Conduct routine patrols of the store and distribution centres, including sales floors, stockrooms, and loading docks.
- Apprehend individuals engaged in shoplifting or internal theft, following company protocols and legal guidelines.
- Prepare detailed and accurate incident reports and maintain logs of security-related activity.
- Collaborate with law enforcement and other security personnel as needed.
- Assist in the investigation of employee dishonesty, policy violations, or inventory discrepancies.
- Monitor point-of-sale transactions to detect potential fraudulent activity.
- Educate and support store employees in loss prevention awareness and techniques.
- Ensure all loss prevention equipment is operational and report any malfunctions.
- Respond to emergencies such as theft, medical incidents, or disturbances within the store.
- Maintain a visible presence in high-risk areas to deter potential loss.
Requirements:
- Minimum 2 years of experience in retail loss prevention. Prior experience in retail loss prevention, security, or law enforcement preferred.
- Possess a Security Officer (SO) License from the Police Licensing and Regulatory Department (PLRD).
- Strong observational and decision-making skills.
- Knowledge of security systems and surveillance equipment.
- Excellent communication and interpersonal skills.
- Ability to remain calm under pressure and handle sensitive situations professionally.
- Must be able to work flexible hours, including evenings, weekends, and holidays.
- Physical ability to stand or walk for extended periods and perform apprehensions if necessary.
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