Customer Service Associate
3 days ago
We are seeking a highly motivated and experienced Customer Service Associate to join our team at The Supreme HR Advisory Pte Ltd. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our guests while ensuring seamless check-in and check-out processes.
About the Role:
As a Customer Service Associate, you will be the face of our hotel, interacting with guests from various backgrounds and cultures. You will be required to possess excellent communication skills, both verbal and written, to effectively handle guest inquiries, complaints, and requests in a professional and courteous manner.
Your key responsibilities will include:
- Providing warm and efficient check-in and check-out services to guests.
- Executing room checks, reservation, and public area checks as part of our effort to deliver exceptional hospitality.
- Maintaining accurate cash float and performing cashiering duties.
Requirements and Qualifications:
To succeed in this role, you should possess:
- Excellent customer service skills and the ability to work independently.
- A strong knowledge of data entry and administrative support functions.
- Ability to work well under pressure and maintain a high level of professionalism in all interactions.
- Communication skills and proficiency in English (both written and spoken).
What We Offer:
In return for your hard work and dedication, we offer a competitive salary range of SGD 2,000 - 2,600 per month, depending on experience. You will also have opportunities for professional growth and development within our organization.
This is an excellent opportunity for a motivated and customer-focused individual to join our team and contribute to delivering exceptional customer experiences.
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