Customer Service Ambassador for Specialty Coffee
23 hours ago
At Burnt Ends Restaurant Pte. Ltd., we are dedicated to serving high-quality specialty coffee and exceptional customer service.
Job DescriptionWe are seeking a skilled Coffee Connoisseur to join our team as a Barista. As a key member of our front-of-house team, you will be responsible for delivering an outstanding customer experience through excellent communication skills and knowledge of our specialty coffee offerings.
The ideal candidate will have at least 1 year of experience in the specialty coffee industry and possess a strong passion for coffee and customer service. They should also be well-organized, detail-oriented, and able to work effectively in a fast-paced environment.
Key Responsibilities:- Prepare and serve specialty coffee drinks with precision and attention to detail
- Develop and maintain a comprehensive knowledge of our menu and beverage offerings
- Provide exceptional customer service, ensuring that every customer feels welcome and valued
- Operate Point of Sale (POS) systems efficiently and accurately
- Maintain a clean and organized workspace, adhering to food safety and hygiene standards
- Minimum 1 year of experience in specialty coffee
- Passion for coffee and commitment to delivering exceptional customer service
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Knowledge of FOH systems, ordering, and inventory management
- Familiarity with health and safety practices and basic food hygiene protocols
$4,500 - $5,500 per month, depending on experience and qualifications.
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