Customer Service Ambassador for Specialty Coffee

23 hours ago


Singapore BURNT ENDS RESTAURANT PTE. LTD. Full time
About Us

At Burnt Ends Restaurant Pte. Ltd., we are dedicated to serving high-quality specialty coffee and exceptional customer service.

Job Description

We are seeking a skilled Coffee Connoisseur to join our team as a Barista. As a key member of our front-of-house team, you will be responsible for delivering an outstanding customer experience through excellent communication skills and knowledge of our specialty coffee offerings.

The ideal candidate will have at least 1 year of experience in the specialty coffee industry and possess a strong passion for coffee and customer service. They should also be well-organized, detail-oriented, and able to work effectively in a fast-paced environment.

Key Responsibilities:
  • Prepare and serve specialty coffee drinks with precision and attention to detail
  • Develop and maintain a comprehensive knowledge of our menu and beverage offerings
  • Provide exceptional customer service, ensuring that every customer feels welcome and valued
  • Operate Point of Sale (POS) systems efficiently and accurately
  • Maintain a clean and organized workspace, adhering to food safety and hygiene standards
Requirements:
  • Minimum 1 year of experience in specialty coffee
  • Passion for coffee and commitment to delivering exceptional customer service
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Knowledge of FOH systems, ordering, and inventory management
  • Familiarity with health and safety practices and basic food hygiene protocols
Salary Range:

$4,500 - $5,500 per month, depending on experience and qualifications.



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