Digital Support Specialist: Elevate Customer Experience
1 week ago
About ASSURE SAFETY PTE. LTD.
We are a software/application vendor business seeking a highly skilled Technical Support Specialist to join our team. Our digital product requires exceptional support, and we need someone who can provide top-notch assistance to our customers.
Job Summary
This role involves rendering remote or on-site support for our digital product, troubleshooting technical issues, and ensuring customers get the most out of our software/platform. The ideal candidate will possess strong communication skills, be able to work independently, and have basic knowledge of software troubleshooting.
Responsibilities:
- Customer Support: Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
- Troubleshooting: Help customers resolve technical issues quickly and effectively.
- Platform Knowledge: Understand our digital software application and provide tailored support based on client operations.
- Documentation: Maintain a knowledge base of common issues and solutions.
- Product Training: Guide customers in using platform features and best practices.
- Collaboration: Work with other teams to provide feedback and improve customer experience.
- Escalations: Escalate complex issues to senior teams as needed.
Requirements:
- Experience: Previous experience in technical support or IT support. Provide 1st level remote helpdesk support.
- Knowledge: Familiarity with deployment of digital inspection tools or digital operations work platform is a plus.
- Communication: Strong verbal and written communication skills.
- Problem Solving: Ability to quickly identify and resolve issues.
- Candidate must also possess:
- Positive attitude and a desire to help customers.
- Basic knowledge of software troubleshooting.
Earnings Potential:
The estimated salary for this role is $45,000 - $65,000 per annum, depending on experience.
What We Offer:
- A competitive salary package.
- Ongoing training and development opportunities.
- A collaborative and dynamic work environment.
-
Elevator Support Specialist
1 week ago
Singapore LIGHTWAY HR CONSULTANCY PTE. LTD. Full timeJob SummaryWe are seeking a highly skilled Elevator Support Specialist to join our team at Lightway HR Consultancy PTE. LTD.The successful candidate will be responsible for providing technical support and assistance to customers regarding elevator systems, including site surveys, product sourcing, and customer liaison.Key Responsibilities:Collaborate with...
-
Vertis Digital | HubSpot CRM Specialist
2 days ago
Singapore Vertis Digital Full timeAbout Us: Innovate. Create. Elevate. At Vertis, we are on a mission to constantly innovate and create exceptional digital solutions. Our goal is to elevate our clients' brands and the experiences they deliver to their customers through the power of technology-driven creativity. Our people are the catalyst, empowering our clients to successfully...
-
Singapore This is an IT support group Full timeOur Team Mighty Jaxx is the leading integrated future culture platform in Southeast Asia today. With a mission to supercharge future culture phygitally, Mighty Jaxx’s integrated platform will empower future pop culture brands with an end-to-end supply chain of digital and phygital collectibles, including artist development and incubation, proprietary IP...
-
Digital Customer Experience Specialist
2 weeks ago
Singapore RECRUIT EXPRESS PTE LTD Full timeJob SummaryWe are seeking a highly skilled Digital Customer Experience Specialist to join our team in Tampines and Bugis. This is a great opportunity for someone who is passionate about delivering exceptional customer service and experience.
-
Elevator Maintenance Specialist NJN
2 weeks ago
Singapore RECRUIT EXPRESS PTE LTD Full timeJob SummaryWe are seeking a highly skilled Elevator Repair Engineer to join our team in East area. As an Elevator Maintenance Specialist, you will play a crucial role in ensuring the smooth operation of elevators and escalators.About the RoleThe successful candidate will have a strong technical background in electrical or mechatronics engineering with a...
-
Elevator Systems Specialist
2 weeks ago
Singapore KONE PTE LTD Full timeAbout the Role:We are seeking a skilled Elevator Systems Specialist to join our team in Singapore. As a key member of our maintenance crew, you will be responsible for ensuring the smooth operation of our elevator systems.Key Responsibilities:Perform routine maintenance and repairs on elevator systemsConduct thorough inspections to identify potential issues...
-
Elevator Systems Maintenance Specialist
1 week ago
Singapore VISION ELEVATOR COMPONENTS & SOLUTIONS PROVIDER PTE. LTD. Full timeJob Title: Elevator Systems Maintenance SpecialistWe are seeking an experienced Elevator Systems Maintenance Specialist to join our team at Vision Elevator Components & Solutions Provider PTE. LTD.**Job Summary:**The successful candidate will be responsible for maintaining and repairing elevator systems, performing data analytics, and preparing reports for...
-
Digital Transformation Specialist
3 weeks ago
Singapore Vertis Digital Full timeAbout Vertis DigitalWe are a leading digital solutions provider, dedicated to empowering our clients' businesses through innovative technology-driven creativity.Estimated Salary: $80,000 - $110,000 per yearJob Description:Company OverviewAt Vertis Digital, we are passionate about delivering exceptional digital experiences that elevate our clients' brands and...
-
Digital Marketing Assistant
4 weeks ago
Singapore Vertis Digital Full timeAbout Vertis Digital:At Vertis Digital, we strive to push the boundaries of digital innovation, creating exceptional solutions that elevate our clients' brands and customer experiences through technology-driven creativity.
-
Transformation Specialist
2 weeks ago
Singapore EV-ELECTRIC (EVE) CHARGING PTE. LTD. Full timeAbout EVE-ELECTRIC (EVE) CHARGING PTE. LTD.As Singapore's leading EV charging solutions provider, a wholly owned subsidiary of the Land Transport Authority (LTA), we manage Electrical Vehicle (EV) charger deployment for HDB carparks and undertake supporting electrical infrastructure upgrades.Job DescriptionWe are seeking a highly motivated Transformation...
-
Singapore This is an IT support group Full timeAre you a digital content wizard who can create, curate, and conquer content across the globe without breaking a sweat? If you're fluent in SEO, social media magic, and know how to make content go viral (or at least mildly famous), we want you as our next Global Digital Content Specialist !Overview ZOTAC believes being at the forefront of innovation is...
-
Elevator Maintenance Specialist
2 weeks ago
Singapore TAI HEE ENGINEERING TRADING PTE. LTD. Full timeWe are seeking a skilled Elevator Maintenance Specialist to join our team at TAI HEE ENGINEERING TRADING PTE. LTD.As an Elevator Maintenance Specialist, you will be responsible for ensuring the smooth operation of our elevators by performing routine maintenance tasks, troubleshooting faults, and carrying out repairs and installations.The ideal candidate will...
-
Elevator Servicing Specialist
1 week ago
Singapore NEWSTEPS PTE. LTD. Full timeAbout UsNEWSTEPS PTE. LTD. is committed to providing high-quality elevator servicing and maintenance services. Our team of experienced professionals is dedicated to ensuring the safe and efficient operation of elevators in various settings.Job SummaryWe are seeking an Elevator Servicing Specialist to join our team. In this role, you will be responsible for...
-
Elevator Sales Specialist
2 weeks ago
Singapore RECRUIT LYNC PTE. LTD. Full timeAbout the RoleWe are seeking a highly motivated and experienced Elevator Sales Specialist to join our team in Singapore. In this role, you will be responsible for driving sales growth by identifying and acquiring new business opportunities while fostering strong client relationships.Key Responsibilities:Drive Sales Growth: Leverage your expertise to achieve...
-
Elevator Systems Specialist
3 weeks ago
Singapore Careers@Gov Full timeAbout the RoleWe are seeking a highly skilled Elevator Systems Specialist to join our team at ITE College East.Job ResponsibilitiesAs an Elevator Systems Specialist, you will play a critical role in the design, installation, and maintenance of elevator systems. Your contributions will go beyond technical expertise, as you will also be responsible for...
-
Elevator Systems Specialist
2 weeks ago
Singapore VISION ELEVATOR COMPONENTS & SOLUTIONS PROVIDER PTE. LTD. Full timeJob Summary:We are seeking a skilled Elevator Systems Specialist to join our team at Vision Elevator Components & Solutions Provider PTE. LTD.About the Role:The successful candidate will be responsible for installing, testing, and commissioning of elevator systems, as well as performing data analytics and preparing reports on lift performance. This is a...
-
Elevator Installation Specialist
2 weeks ago
Singapore TAI HEE ENGINEERING TRADING PTE. LTD. Full timeCompany OverviewTai Hee Engineering Trading PTE. LTD., a leading provider of innovative engineering solutions, is seeking an Elevator Installation Specialist to join our team.About the RoleThis is a unique opportunity for a skilled professional to take on a challenging role that involves assembling, installing, and maintaining elevators. As an Elevator...
-
Digital Customer Support Specialist
1 month ago
Singapore GXS Full timeAt GXS, we are revolutionizing the financial services industry by leveraging technology to redefine how banking is offered. We are a joint venture between Singtel and Grab, two leading companies in Southeast Asia. Our mission is to build a digital bank that uses data, technology, and trust to solve problems and serve customers.About the RoleWe are seeking an...
-
Digital Customer Experience Specialist
2 weeks ago
Singapore STARHUB LTD. Full timeAbout the RoleWe are seeking a highly skilled Digital Customer Experience Specialist to join our team at StarHub Ltd. In this role, you will be responsible for delivering exceptional customer experiences through live chat, email service tickets, and social media platforms.Responsibilities:Live Chat Support: Respond to customer inquiries in real-time,...
-
Senior manager
1 month ago
Singapore Mediatropy Digital Agency Full timeType : Permanent Department : Media Start Date: 2024-10-08 Skill Requirement media planning, media strategy, media buying, client management, performance marketing, project management, social media management, Senior Digital Media Manager Job Description About Mediatropy Mediatropy is an independent award-winning full service Digital Agency with over 70...