Senior Retail Operations Manager

16 hours ago


Singapore RECRUIT NOW SINGAPORE PTE. LTD. Full time
Job Title:

Senior Retail Operations Manager

About the Role:

We are seeking a seasoned Senior Retail Operations Manager to lead our retail team in delivering exceptional customer service and driving sales growth. The successful candidate will have a proven track record of success in managing high-performing teams, achieving sales targets, and maintaining visual merchandising standards.

Key Responsibilities:
  • Lead a team of up to 5 retail staff members, providing guidance on sales operations, customer service, and visual merchandising.
  • Develop and implement sales strategies to achieve targets, including scheduling and rostering.
  • Ensure effective communication with customers, resolving any issues promptly and professionally.
  • Maintain accurate inventory levels, processing stock receipts and deliveries efficiently.
  • Train and develop team members on POS systems, cashiering procedures, and customer service skills.
  • Prepare weekly and monthly reports on sales performance, inventory levels, and team productivity.
Requirements:
  • Degree or equivalent in Business Administration, Marketing, or related field.
  • A minimum of 2 years' experience as a senior supervisor in retail, preferably in a supervisory role.
  • Proven track record of success in team leadership, sales growth, and customer satisfaction.
  • Excellent interpersonal and communication skills, with the ability to work effectively with customers and colleagues.
  • Ability to multitask, prioritize tasks, and work under pressure to meet deadlines.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
Benefits:
  • Competitive salary: SGD $45,000 - $60,000 per annum.
  • Birthday leave, employee discounts, and optical/dental claim benefits.
  • Career progression opportunities within the company.
About Us:

Recruit Now Singapore Pte Ltd is a leading recruitment agency committed to connecting talented individuals with top employers in Singapore. We pride ourselves on our expertise, professionalism, and dedication to delivering exceptional results.



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